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Fulfillment Policy
Welcome to CertifiedMe.net! We are committed to ensuring your satisfaction with every purchase. Please review our fulfillment policy to understand how we process and handle your orders.
Order Processing
1. Order Confirmation:
- Upon placing an order, you will receive an email confirmation with your order details.
- If you do not receive a confirmation email within 24 hours, please contact our customer service.
2. Order Processing Time:
- Orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping
1. Shipping Methods and Delivery Times:
- We offer standard and expedited shipping options.
- Delivery times vary based on the selected shipping method and destination.
- Standard shipping typically takes 5-7 business days.
- Expedited shipping typically takes 2-3 business days.
2. Shipping Costs:
- Shipping costs are calculated at checkout based on the shipping method and destination.
3. Order Tracking:
- You can track your order status on our website using your order number.
International Shipping
1. Availability:
- We currently ship worldwide.
2. Customs and Duties:
- International orders may be subject to customs fees and import duties.
- These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
Returns
1. Refund Policy:
- If you are not satisfied with your purchase, you may return it within 30 days of receipt.
- Items must be returned in their original condition and packaging.
- To initiate a return, please contact customer service for a return authorization.
- Refunds will be issued to the original payment method within 7-10 business days after receiving the returned item.
Customer Service
- For any questions or concerns regarding your order, please contact our customer service team at [email protected].
- Our customer service hours are Monday – Friday, 8am to 5pm Eastern Time.
Thank you for shopping with CertifiedMe.net!
CertifiedMe.net Team
[email protected]